Reference

Terms and Conditions for Your tbajeevip Account

Before you deposit via bKash, Nagad, or Rocket and explore the lobby, these terms set out what you agree to when you open and use your account. Access and eligibility depend on your local law and the regions we currently serve.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms updated with notice
tbajeevip Terms and Conditions for Your tbajeevip Account
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Handle Your Data

Your account security starts at registration. We verify your mobile number by OTP during sign-up, and each login from a new device triggers a second verification step. Account data we hold — your registered number, wallet references, and activity history — is kept only as long as needed to operate your account and meet any applicable legal retention requirements. You can request a summary of the data we hold by contacting support.

OTP Verification

Every new device login requires OTP confirmation to your registered mobile number. This step cannot be skipped and applies whether you log in via bKash-linked or other access paths.

Data Retention Policy

We retain account and transaction records for the period required by applicable rules. When retention is no longer needed, data is deleted or anonymised under our internal data handling procedures.

Account Access Requests

You can request access to the personal data we hold on your account by contacting support with your registered mobile number. We will respond within the window stated in our privacy policy.

Terms Change Notification

Before we change anything material in these terms, we notify you via the contact details on your account. You have a clear window to review before changes take effect.

REACH OUR TEAM

Contact Us About Your Terms or Account

If any clause is unclear, or you need to raise a terms-related concern about your bKash, Nagad, or Rocket transaction, our support team can walk you through it. Queries about account eligibility and regional access are handled the same way.

Live Chat Open the chat window from your account dashboard. It is the quickest path for terms questions and wallet transaction disputes.
Email Support Write to our support address for detailed terms enquiries. Include your registered mobile number and a clear description of the issue.
Account Help Centre The Help Centre holds the current version of these terms alongside wallet payment policies for bKash, Nagad, and Rocket.

Common Questions About These Terms

These are the questions we get most often about account terms, wallet rules, and eligibility. If your question is not here, contact support directly.

Account eligibility depends on your local law and the regions we currently serve. It is your responsibility to confirm that opening an account is permitted where you are located.

Yes. Any deposit or withdrawal you make through bKash, Nagad, or Rocket falls under this agreement alongside the payment rules of the relevant mobile financial service.

No. These terms allow one account per person. Opening additional accounts is a breach and may lead to suspension of all accounts registered to your details.

We send notification to your registered contact details before any material update takes effect. Continuing to use your account after the notice period means you have accepted the revised terms.

Contact support with your registered mobile number and ask for a data access summary. We respond within the timeframe set out in our privacy policy.

Raise the dispute through our live chat or email support as soon as possible. Include your transaction reference and registered number so the team can investigate promptly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.